UCARI: Food Intolerance Test Kits for Adults, Children, & Pets v2

Privacy Policy

Effective Date: January 1, 2023

1. Introduction

We at UCARI (“UCARI,” “we,” “us,” or “our”) provide this privacy policy (“Privacy Policy”) to help inform you about how we collect information, how we use the information, and with whom we disclose such information. This Privacy Policy relates to our online services (the “Services”), which are available to you through a variety of platforms, including our website www.UCARI.com (the “Website”), and other interaction by telephone, e-mail, chat or other media (collectively, the “Platform”). Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.

This policy applies to information we collect:

On this Website.
In email, text, and other electronic messages between you and this Website.
Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

2. Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under the age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at care@UCARI.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see the section title Your State Privacy Rights for more information.

3. The Information You Provide To Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest, promotion, or sweepstakes sponsored by us, and when you report a problem with our Website. Such information may include your name, e-mail address, date of birth, mailing address, and phone number.
Records and copies of your correspondence, including, but not limited to, email address, phone numbers, names, and other contact information if you contact us, whether through our customer services chat services, via email, via phone call or other means of communication.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.
You may also provide us information if you voluntarily take our assessment in order to provide us with additional information about yourself including but not limited to, your hobbies, personal interests, household income range, gender, number of children, and other demographic information. You may also voluntarily provide us with information about your health and diet, and product and service preferences.
When you sign up to become a customer, you provide certain payment information. Such information may include a debit card number, credit card number, and similar information (collectively, the “Billing Information”) in order to complete your transaction. Billing Information is collected and processed through third-party vendors pursuant to the terms and conditions of their privacy policies and terms of use.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website or on UCARI’s social media platforms or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website or on UCARI’s social media platforms with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

4. Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies, including cookies, embedded scripts, and other similar tracking technologies (“Tracking Technologies”) certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
Information about your online activities over time and across third party websites or other online services (known as “behavioral tracking”).

The information we collect automatically is statistical data that we may maintain or associate with personal information we collect in other ways or receive from third parties . The information we collect automatically may also include additional personal information. This information helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Third Party Services Providers. We may use third-party Service Providers (defined below) to monitor and analyze the use of our Site. Presently, we use Google Analytics. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports Site traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at: https://tools.google.com/dlpage/gaoptout.

5. Information from Other Sources

We may receive information from third parties that provide us with information about you from online and offline sources. These third parties may use cookies or other similar technologies. For example, we may use third party web analytics tools to help us provide you with a better experience, determine your interest in our products, and improve the quality of our offerings. Additionally, such third parties may collect and combine your email address with other information they have access to solely so that we may serve relevant marketing offers to you via direct email.

UCARI does not share any personal health information with third parties.

6. External Websites

The Platform may contain links to third-party websites. UCARI has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other

7. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with Services.
To inform you about upcoming events, recipes, and special promoties; administer and process contests, promotions, and sweepstakes.
Analyze use of our Services
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide through it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

8. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of UCARI’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by UCARI about our Website users is among the assets transferred.
To third parties to market their products or services to you if you have consented to these disclosures. [We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.]
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
To protect our rights and the rights of third parties.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of UCARI, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

The categories of personal information we may disclose include, but are not limited to:

Email Address
Phone Number
Date of Birth
Address

9. Choices About How We Use and Disclose Your Information

Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. You can exercise your preferences in relation to cookies served on our Site by taking the steps outlined below.

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly You can find more information about how to change your browser cookie settings at http://www.allaboutcookies.org.
Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Site. If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage.
Promotional Offers from the Company. If you do not wish to have your email address or phone number used by the Company to promote our own or third parties’ products or services, you can opt-out by at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to care@UCARI.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by adjusting your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending an email stating your request to care@UCARI.com. You can also opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance (http://optout.aboutads.info/) or the Network Advertising Initiative (“NAI”) (http://optout.networkadvertising.org/?c=1). In addition, on your iPhone, iPad or Android, you can change your device settings to control whether you see online interest-based ads.
DNT’s: Some Internet browsers, such as Internet Explorer, Firefox, and Safari, include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Sites do not currently process or respond to “DNT” signals.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the NAI on the NAI’s website.

Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah may have additional personal information rights and choices. Please see the section titled Your State Privacy Rights for more information.

10. Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at care@UCARI.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any UCARI marketing email.

11. Date Security and Retention

We take reasonable and appropriate measures to help protect information we collect and maintain from loss and unauthorized access. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

In broad terms, we retain your personal data for as long as is necessary for the purposes described in this Privacy Policy. This means that the retention periods will vary according to the type of the data and the reason that we have the data.

We have procedures in place regarding our retention periods which we keep under review taking into account our reasons for processing your personal data and the legal basis for doing so.

12. Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

California: California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to care@UCARI.com. We do not have actual knowledge that we sell the personal information of minors under 16 years of age. To learn more about California residents’ privacy rights, visit: https://oag.ca.gov/privacy/ccpa.

Colorado: Residents of Colorado have the right to confirm whether we process their personal information, access and delete certain personal information, and opt-out of personal data processing for targeted advertising and sales. Colorado also provides residents with rights to correct inaccuracies in their personal information, taking into account the information’s nature processing purpose, and opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. To learn more about Colorado residents’ privacy rights, visit: https://coag.gov/resources/data-protection-laws/.
Connecticut: Residents of Connecticut have the right to confirm whether we process their personal information, access and delete certain personal information, and opt-out of personal data processing for targeted advertising and sales. Connecticut also provides residents with rights to correct inaccuracies in their personal information, taking into account the information’s nature processing purpose, and opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. To learn more about Connecticut residents’ privacy rights, visit: https://portal.ct.gov/dcp.
Virginia: Residents of Virginia have the right to confirm whether we process their personal information, access and delete certain personal information, and opt-out of personal data processing for targeted advertising and sales. Virginia also provides residents with rights to correct inaccuracies in their personal information, taking into account the information’s nature processing purpose, and opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. To learn more about Virginia residents’ privacy rights, visit: https://www.oag.state.va.us/consumer-protection/.
Utah: Residents of Utah have the right to confirm whether we process their personal information, access and delete certain personal information, and opt-out of personal data processing for targeted advertising and sales. To learn more about Utah residents’ privacy rights, visit: https://consumerprotection.utah.gov/.
Nevada: Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to care@UCARI.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements. To learn more about Nevada resident’s privacy rights, visit: https://ag.nv.gov/About/Consumer_Protection/Bureau_of_Consumer_Protection/.

To exercise any of these rights please email your request to care@UCARI.com. To appeal a decision regarding a consumer rights request please email legal@UCARI.com.

13. Your GDPR Rights

This section applies to those who live in the European Economic Area, Switzerland, and the United Kingdom that use the Services and Platform.

UCARI, in, Orlando, Florida, United States, is the controller of any personal data it may collect, process and hold about you. We process personal information with your consent (e.g. when we process personal information to provide vitamin supplement recommendations), to fulfill a contract, provide you with customer service, or as required by law.

The Platform and the Services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Services and/or providing us with any information, you consent to this transfer.

You have the right to the following:

To request access to your personal information
To data portability
To rectify your personal information
To object to the processing of your personal information
To request the erasure of your personal information
To restrict the processing of your personal information
To withdraw consent to the processing of your personal information

You can exercise your rights by sending an email to care@UCARI.com. You also have the right to lodge a complaint with your national Data Protection Authority.

14. Changes to This Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and for periodically visiting our Website and this privacy policy to check for any changes.

15. Contact Us

If you have questions or concerns about this Privacy Policy, you can send an e-mail to care@UCARI.com.